WhatsApp Messaging
Appointment reminders, result delivery, automated chatbot, and mass campaigns through your patients' preferred communication channel.
Communicate with your patients on the channel they already use
Phone calls to confirm appointments have low response rates. Counter result delivery creates queues and unnecessary travel. Patients expect immediate digital communication.
Davix WhatsApp integrates the world's most-used messaging channel directly with your clinical operations. Automatic reminders, one-click result delivery, and 24/7 chatbot for frequently asked questions.
Key capabilities
Everything you need to communicate with your patients via WhatsApp.
Appointment Reminders
Automatic reminder sending before each scheduled appointment. Confirmation and rescheduling directly from WhatsApp without phone calls.
Result Delivery
Patients receive a WhatsApp notification when their results are ready. Direct portal access with one click from the message.
Automated Chatbot
24/7 virtual assistant answering frequent queries: hours, locations, exam preparation, and result status.
Mass Campaigns
Send segmented communications to your patient base: preventive health campaigns, service promotions, and checkup reminders.
Automated communication that reduces costs
Every notification is sent automatically based on system events: scheduled appointment, validated result, programmed campaign. Without administrative staff intervention, reducing calls and queues.
Automatic Sending
Messages are automatically triggered by clinical events: scheduled appointment, result ready, programmed campaign. No manual intervention.
Personalized Messages
Each message includes the patient's name, appointment details, and assigned professional. Institutional communication with a personal touch.
Delivery Metrics
Real-time dashboards with delivery, read, and response rates. Measure the effectiveness of each message type and campaign.
Integration API
Documented REST API to integrate WhatsApp with your existing systems. Send messages from any application in your ecosystem.
WhatsApp Plans
Scale according to your message volume. No long-term contracts.
Starter
Ideal for offices starting digital communication with patients via WhatsApp.
Monthly minimum
S/. 0.06 por mensaje
Professional
For clinics automating reminders, results delivery and post-visit follow-up.
Monthly minimum
15% dto. · S/. 0.051 por mensaje
Enterprise
For hospitals with high communication volume and targeted mass campaigns.
Monthly minimum
30% dto. · S/. 0.042 por mensaje
Custom
Custom solution with tailored integrations to your HIS, PACS and LIS.
From
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Custom pricing
Activation & Implementation
Included in quote
+1M
messages sent on our platform
85%
message read rate
60%
reduction in phone calls
99.9%
guaranteed cloud availability
Frequently asked questions
Connect with your patients via WhatsApp today
Join the institutions already sending over 1 million messages on Davix.
Schedule Demo