Patient Portal — Digital Self-Service for Results and Medical History

What Is a Patient Portal?

A patient portal is a digital self-service platform that gives users access to their medical information from any device. It centralizes lab results, diagnostic images, visit receipts, medical orders, and certificates in a single access point, eliminating the need to travel to the facility to collect documents.

The modern patient portal goes well beyond simple result viewing. It incorporates multi-center history consolidation (for patients seen at different locations), family dependent management, granular privacy controls that let users decide what data to share with each provider, and data portability to new treating physicians.

Why It Matters in Healthcare

The patient portal is the most frequent digital touchpoint between the institution and the user. Its impact on the care experience is direct:

• Instant access to results: view lab reports and imaging studies from smartphones and tablets through a mobility-optimized viewer.
• Consolidated multi-center history: patients see visits from different locations in one place, with a chronological timeline that supports longitudinal follow-up.
• Dependent management: register and manage family members in their care (minor children, elderly dependents), booking appointments and reviewing results on their behalf from a single account.
• Granular privacy control: patients decide what type of information each center or provider can access using toggle-style controls, and can revoke access at any time.
• Data portability: when seeing a new specialist, patients can authorize access to their complete history, eliminating the need to physically transport previous results.
• Document centralization: receipts, medical orders, and visit attestations are always available in digital format.

How Davix Relates to the Patient Portal

The Davix Digital Patient Platform provides a complete self-service experience. Key features include:

• A chronological visit list that automatically organizes every service performed, allowing patients to locate any study intuitively.
• A high-quality mobile viewer for diagnostic images and reports, optimized for smartphones and tablets.
• Family dependent management with separate medical histories and automatic transition to an independent account when the dependent reaches legal age.
• Granular permissions with toggles to share or revoke access to specific data types (imaging, laboratory, consultations) per center or provider.
• Integration with WhatsApp for proactive result delivery and appointment reminders.