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Digital Health

Online Medical Quoting — Compare Prices and Book from Your Phone

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What Is Online Medical Quoting?

Online medical quoting is a digital process that allows patients to check prices, availability, and insurance coverage for medical studies or procedures without having to call or physically visit a healthcare facility. Instead of contacting multiple centers, waiting on hold, and manually writing down prices, the patient accesses all of this information through a single interface.

In its most advanced form, the patient simply describes what they need in natural language — for example, "I need a knee MRI" — and an artificial intelligence assistant interprets the request, queries available centers, and returns comparative options with real prices, schedules, and automatic copay calculations based on the patient's insurance plan. The entire process takes seconds rather than hours.

Why It Matters in Healthcare

In markets such as Peru, quoting a medical study can take hours or even days. According to SUSALUD (2023), wait times at healthcare facilities remain a significant barrier to access. Online medical quoting addresses this by providing:

  • Instant comparison: multiple centers with prices, distance, patient ratings, and real-time availability in a single view, eliminating the need to call each facility separately.
  • Automatic copay calculation: the AI identifies the patient's insurer and computes how much the plan covers and how much the patient pays — before any decision is made.
  • Natural language input: patients do not need to know the technical name of the study; the system interprets the request and maps it to the correct service.
  • Seamless transition to booking: if the patient finds a suitable option, they can schedule an appointment directly from the quote without re-entering data or leaving the app.
  • Response in seconds: what used to take hours now delivers results almost instantly.

How Davix Relates to Online Medical Quoting

Intelligent quoting is one of the key differentiators of the DAVIX+ platform, designed to transform the patient experience across the healthcare ecosystem. Key capabilities include:

  • An AI assistant that interprets natural-language requests and returns comparative options from centers connected to the Davix network.
  • Multi-center comparison with real-time pricing, schedule availability, and distance from the patient's location.
  • Native integration with the appointment scheduling module, enabling a seamless flow from quote to booking.
  • Automatic insurance coverage and copay calculation, connected to the Commercial Management System.

Online medical quoting not only improves the patient experience but also reduces the operational burden on healthcare centers by automating inquiries that previously required dedicated phone support.

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